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More MaineCare ride problems

SANFORD (WGME) -- It's the end of the road for MaineCare recipients who rely on York County Community Action for rides to and from appointments.

"What changes on February 7 is that is the last day that we have contractual arrangements with LogistiCare," said Connie Garber, Director of Transportation for the YCCA.

Since August 1, YCCA has relied on LogistiCare, based out of Georgia, to coordinate rides for clients - a job function that YCCA used to perform themselves until the state changed the program.

"We have had ongoing conversations with them to try to address program changes and problems that we have experienced working with them," said Garber.

They say numerous complaints about missed rides because of LogistiCare, as well as a major financial hit that happened when the switch took place, has forced them to end their contract and their services. They're also laying off more than a dozen employees.

"They're calling us because they are scared," said Garber. "I do not know what is going to happen after February 7. Community Action is not going to be providing these trips."

York County Community Action hopes that this end to rides isn't permanent. There's a bill being debated in the legislature that would eliminate third-party brokers altogether.

"A lot of the calls I get is about how we need to adjust the old system so that it's better for us than the current system, the new one," said Sen. Colleen Lachowicz (D-25 Waterville), who authored the bill. "I think my bill does that. It allows us to negotiate with transportation providers in each region rather than pay a middle man."

We reached out to LogistiCare for comment. They did not return our calls.