• WEB POLL
With the most recent security breach potentially affecting credit and debit card holders across Maine, do you think banks should be required to notify you if your card was compromised?
| 98.25% | Yes | |
| 1.39% | No |
Comment: How can banks just freeze your account without bothering to tell you? It's like they're trying to hide something! from Portland by Brian
Comment: Adsolutely! from Gray,Me by Ron
Comment: YES ; TOP PRIORITY OR THEY'LL GET SUED!! from Greene, ME by Wilhelm Scream
Comment: Of course they should. We're trusting them with our information, and if it gets compromised, they should tell us immediately. This is the 2nd time I've had to change cards because of this. from S. Berwick by Cathy
Comment: Yes we shouldn't have to hear about it on the news! from Turner by Laurie
Comment: Without a doubt!! They should also be required to monitor our accounts for a period of time to ensure there are no fraudulent charges, and if there are, to immediately make available the amount of the charges available to the account holder. After all, if their systems were secure, this would never happen. from Kennebunkport by Bud
Comment: We are putting our trust in Banks to keep our money "safe" that's one of the main reasons people put their money in banks instead of in between their mattresses, so yet they should be required to notify their customers of any compromises. from Lisbon by Jessica
Comment: I feel that this is happening way to often. I thought the purpose of a bank is to feel that our identity and our money is safe. from Kennebunk by Bethany
Comment: absolutely. I think it is their responsibility to notify customers of security breaches. from Sanford, ME by HA
Comment: Our laws and law enforcement is unable to keep up with technology. Banks are held at a higher duty to protect its customers. No wonder this country is crashing. No one is minding the store. from Bridgton/Maine by Joeanna
Comment: That should be an automatic thing they do anyway. from Augusta, ME by James
Comment: EVERY TIME ! from Avon by Randall
Comment: Obviously! from Westbrook by Jess
Comment: Yes they should, not everyone uses a computer for banking and wouldn't be able to check as easily. I want to know if anything happens to my account regardless whose fault it is. I don't think the banks should have to pay 100% of the costs to replace the cards. Why don't all the business's donate to a fund that would pay at least 50%? from Naples by Brenda
Comment: I strongly believe that failure to inform th customer of such breach of security should result in a hefty fine, to be placed in a victims compensation fund..In GOD we trust,,How about Banks? Hmmmm from Portland Maine by Dan
Comment: They better notify me if my card was compromised. Its not acceptable to not notify the client about any thing that is going on with their account. It is the banks duty to notify them. from Sanford by Sarah
Comment: Yes - That's why I bank at Kennebunk Savings Bank. Whenever there is an issue with my account or card they always notify me. My card was part of the Hannaford issue last year and Kennebunk Savings was GREAT It surprises me that all banks don't follow that same level of customer service. from Kennebunk by Tammy
Comment: Yes this is not the first time this has happened and I am not in the mood to wait hours to find out if my card was compromised and of course if it was I want to cancel it immediately, with bank fees so high the least they could do is to notify us! from South Portland by Beth
Comment: We put our trust in the banking systems and should expect notification of any thing happening to our cards. from Norridgewock, Maine by Debbie
Comment: They should not let customers worry if they have been affected or not. We have to constantly check our accounts, if you are able to go online. Some people do not have computers! from W. Farmington, Maine by David
Comment: I would want to know to update my info.They should let know of any suspicous activity. from Standish,Maine by Tammy
Comment: it would be a common courtesy for doing buisness with the bank!!! from south portland by chuck
Comment: Absolutely, Owner notification of suspected misuse or compromise of a credit/debit card should be a mandate. Busy folks just don't seem to take the time to know what is going on with their credit cards unless they follow up daily with their financial institutions. from Sanford by Don
Comment: Definitely they should not only be required to tell you but also to replace all cards and fraudulent charges at there cost from Lewiston, Maine by Brian
Comment: By all means!!!!!!!! We trust the banks to care for our funds, so that we may conduct monetory transactions. If they don't care; well then, maybe we'll find another bank who would love our business!!! from so. portland by GARY E.
Comment: All of the banks can do advertising on line so they could notify with e-mail from lincoln county,maine by robbie
Comment: When my Bank of America card was compromised from last year's Hannaford breach, my card was cancelled and I was not able to access my money without going into a branch. After I learned my card had been compromised, the bank told me my card would be re issued wihin 7-14 days. It sure is frustrating to lose your debit/atm card - it would be nice to have a reason why - and an alert to ensure the bank is protecting my privacy while they deal with the matter. from Auburn, Maine by Kelly
Comment: It's A no brainer. Anyone would want to know if their security was compromised. from Maine by Kayce
Comment: Yes, I do believe that they should notify me if my card has been compromised. My credit card was replaced when they had the Hannaford breach ...and this was before it was announced on the news too! from Buxton, Maine by Laurie
Comment: Yes they should be able to call you up and let you know what is going on with your account. from biddeford,me. by doris
Comment: Absolutely. Who best can watch over our accounts then us. It may save the financial institutions money and give us an earlier heads up, instead of waiting 3-4 months!!! from Winthrop by Charle
Comment: Anything linked to any of my personal information is my right to know. If certain services or vendors are notorious for fraud, I would choose to avoid them whenever possible. from Springvale, ME by Sharon
Comment: Its the law in California and much of Europe, Maine should work on passing similar laws to protect consumers from Kittery, ME by R
Comment: If your patient information is breached by a health care provider or related business they are required to let you know of the breach by Federal law. Therefore, why would banks not be held to the same requirements? from Turner by Kelley
Comment: absolutely!!!!! from Wilton by Patti
Comment: It is not enough for TD to have Visa watch for irregular transactions. These crooks have sold these numbers and they could be used in 10 years, perhaps long after TD/Visa has dropped its watch on these cards. We need mandatory notification of card numbers compromised and the opportunity to have new credit cards or to have monitoring for the life of the account. from Portland Maine by Peter
Comment: They know more about this issue than we do, and I would rather they work through the problems and use their discretion on when to contact me. from Kennebunk by susan
Comment: with the trend in theivery increasing,credit cards should be outlawed.This would also help the faltering economy by keeping people within their means. from Jefferson,ME by Guy
Comment: it's bad went go to purchase fuel and your card come to say lost of stolen I work at gas station and you have tell person it stolen or lost,you get yell at from them and it all my fault and not the bank from windham Maine by kelly
Comment: Once your card number has been stolen even if it isn't used right away that card number is out there forever.It could be used a year from now & would you know it was related to this?When a card expires it is reissued with the same number so once the number is stolen it can be used anytime in the future.The only safe thing to do is get a new number. from Oakland,ME by Marilyn
Comment: I think the Banks should be held responsible for letting people know if they are compromised. from Lisbon Me by Josh
Comment: With the economy the way it is who has the opportunity to save any money at all, however, I do feel it is the responsible thing to do from Auburn ME by Scott
Comment: They do, just check your transactions on line. Look on the back of your card. Every time these hackers break in we find new ways to block and discover them. In a way they are doing us a favor. by Ann
Comment: I believe the bank should notify it's customers if their card was compromised. The bank should be obligated to sit down with each customer to go over their account statis. That way the bank and the customer can begin the process of finding out how much money might have been taken from their account. Also, the customer will know not to write out anymore checks or use their debit cards until a new one has been issued. Banking is supposed to be a safer better place to keep your money, but is it really anymore? from Acton, Me by Rebecca
Comment: We, as consumers, have every right to information regarding threats to our credit, no matter how significant or "insignificant". And creditors should be obligated by law to inform their customers within 24 hours of discovering a potential risk. from Portland by Rob
Comment: Yeah and some compensation too! Banks charge us for our mistakes why not charge them for theirs ? Makes sense to me. from Auburn by Neal
Comment: Of course they should, it isn't supposed to happen andpeople assume things are OK otherwise. from Auburn by Ron
Comment: It;s a no-brainer. Who's money is it, anyway? from W. Farmington, ME by Tom
Comment: it should be without question from Biddeford, ME by Roger
Comment: Oh course. What a dumb question. from Topsham by Jen
Comment: Banks should notify patrons if the cards are compromised, but also everyone must watch his statements even more carefully than usual. Don't take any chances. by wilma
Comment: Absolutely we trust them with our money and they need to prove they are responsible from waterville, me by nancy
Comment: YES,YES,YES This is are money and we need to no its safe by Jess
Comment: I would want to know if my money and credit were at risk. from Lisbon Falls, ME by Melissa
Comment: We ll Ya! from Monmouth by Ken
Comment: damn right they need to tell me if my account could be in trouble 'specially with the way things are these days by Zach
Comment: Androscoggin Bank does inform you. I was notified of several attemtps to access my debit card in NYC. They promptly turned my card off and called me to let me know. from Brunswick by P
Comment: It should be thier responsability to tell us our card was comromised . or even if it has happened with some one else that is a member of our Bank. from Rumford by Judy
Comment: No Doubt! We should be notified immediately! from Sebago by SN
Comment: yes, i think banks already have the responsibility of notifying customers of credit & debit card breaches banks should always notify their customers when security breaches,Hacking, Intrusions, & Other Fraudulent Activity Transpires On Customers Accounts. Theses Malicious Computer Crimes Can Destroy A Persons Identity, Life. My Bank Is TDbanknorth; They Take Care Of Me & Make Sure My Needs Are Met & That I'm a Satisfied Customer First & Foremost. from Portland,Maine by Ralph
Comment: IF WE CAN TRUST BANKS WITH OUR INFORMATION AND MONEY THEN WHO CAN WE TRUST. THEY SHOULD TAKE ALL MEASURES TO ENSURE THAT OUR INFORMATION IS SAFE AND IF IT HAS BEEN COMPROMISED THEN THEY SHOULD NOTIFY US AND LOCK THE ACCOUNT UNTIL WE TALK TO THEM from PORTLAND by J
Comment: Absolutely, and I am glad that my bank (Kennebunk Savings) is taking proactive steps to protects its customers, unlike the big banks that are all taking a "wait and see" approach. from South Portland by Adrian
Comment: I would like to know why it is the same bank and stores as before. Thought they had it cover for the furture. from Portland by Rick
Comment: This poll is silly. Is this even a question? OBVIOUSLY this is expected. from Potland by Cole
Comment: yes i do... they notify you if you if you make an error. so i feel it's only fair to work both ways and it's better customer service from saco, maine by brenda
Comment: Well yes..it would certainly help them monitor my account if I was aware and monitoring it also. by Maine Momma
Comment: Absoulutly!!!! If you are investing in a bank you deserve to know whether your information was stollen or not. from OOB, Me by Michael
Comment: hell ya what the hell you may as well come into my home and take everything i have samething isnt it people do your freakind job da from auburn by bill
Comment: its a no brainer, they should tell us what is going on and not wait till its seen on the news from south paris by janet
Comment: absolutly, they have an abligation to protect their customers against fraud. from lewiston by joline
Comment: Absolutely! from North Yarmouth by Tricia
Comment: yes because it is my money from Scarborough by Tim
Comment: They should defintly inform anyone who's card has been compromised, without hessitation!!! from Canton Maine by Randy
Comment: definitely, they have an obligation to the consumer. from Augusta, ME by Tarsha
Comment: they should issue a credit of $25 or more for their lack of security by kevin
Comment: We should be notified of the possibility our account balance could change due to the security breach so we can closely monitor account activity. from Sanford/Maine by Walter
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